Self-service is changing the way customers interact with businesses. In many cases, customer-facing employees have been replaced by kiosks or ATMs, which give customers direct service in a quick and easy manner designed to fit in with their increasingly busy lifestyles.
The businesses deploying self-service are able to realize cost benefits as they increase the number of transactions possible, streamline business process and reduce workforces that previously handled mundane tasks. Often displaced employees are reallocated to provide service in more mission critical roles that have more impact on the company’s bottom line.
Cryptera design and manufactures secure payment solutions for 3 broad segments.