Cryptera Quality

Cryptera Quality

Quality built into the production process

In order to maintain our focus on the “heart” of secure, reliable payment solutions, the manufacturing of product components are done by a carefully selected network of sub-suppliers. These manufacturing experts must prove their ability to consistently meet our stringent criteria for quality and dependability before they earn the right to make Cryptera components.

We then assemble the products ourselves at our headquarters in Denmark, handle the critical security processes, conduct quality assurance and control of all finished products and provide ongoing technical service and support. It’s an approach that keeps us focused on what is most important: meeting our customers´ needs.

We also have earned ISO 9001 certification, proving that all quality processes are well defined and adhered to. But don’t just take our word for it. We encourage customers to conduct on-site visits to verify and approve the security of our production processes.

Here are some of our certifications:

  • ISO 9001:2008
  • ISO 14001:2004
  • OHSAS 18001:2008
  • MasterCard TQM Statement of Compliance

For more information about our parent company Diebold Nixdorf click here.

High end suppliers for high end security products

Compliance for suppliers

Cryptera benefits from dealing with some of the best suppliers of secure components and reliable materials. The proven history of durable Cryptera products reflects this. For all existing and new suppliers the following compliance standards has to be met as a minimum:

Compliance Standards for Suppliers

Cryptera’s purchase policy

  • The goal of Cryptera is to have a close co-operation with suppliers that support our overall objectives. The result of this co-operation will secure at least 98% of deliveries on time, a failure rate less than 500 PPM and good intentions for continuous improvements.
  • Cryptera preferred suppliers have a demonstrable focus on quality control and reduction of total costs. Furthermore, a good supplier is characterized by innovation capacity and flexibility.
  • To evaluate a supplier’s ability to deliver the desired quantity at the right time and price and with the right specifications before a purchasing agreement is signed, to monitor this ability continuously, and to communicate this evaluation to each supplier.

CONTINOUS SURVEY

  • Cryptera is continuously working on the co-operation with our suppliers. A part of our overall objective is to estimate the delivery fulfillment of our suppliers on a monthly basis. Furthermore, we registrate the quality of the goods we receive.

NEW SUPPLIERS

  • To be considered as a supplier to Cryptera, a preferred supplier have as a minimum an ISO9001 certificate and a supplier with an ISO14001 and or TS16649 certification will be deemed as very qualified, of course if applicable for the branch. Furthermore, the supplier must be able to deliver materials at the same quality at lower costs or be able to offer other advantages to Cryptera.

ETHICS AND MORALS

  • The choice of supplier is not only based upon the product bought and the conditions connected with this purchase. Furthermore, the commercial conditions and the quality of the product/service required have top priority when choosing a supplier.
  • Our policy says that no employee at Cryptera must accept any kind of present or gratuity that has nothing else than a symbolic value. This policy concerns all employees at Cryptera regardless they are involved in the purchase directly.
  • Cryptera dissociates from all kinds of employment of children, force or exploitation of manpower. Cryptera will try hard to deal with fair trade and protection of the environment.